Over the past five years, our reputation has skyrocketed because of our customer support as much as for the stunning audio quality of our products. We want you to have a smooth listening experience – so if you need help, get in touch!

Please contact our Head of Customer Support:
Joe Makkerh
1-888-357-0035
baetisjoe@gmail.com

If you need service, please send an email with a brief description of the issue. We are on Eastern time in Montreal. Joe will get back to you and set up a time when we can do a call. Please try to schedule a set-up session a day in advance or more. We are a small company but we try to be available as much as possible.